Service name | Service recipient | Service Receipt Time limit | Servicing authority |
Support for solving all types of field level ICT problems. | Government and non-government organizations and beneficiary people. | Maximum two days. | Officials engaged in related work at the head office, district office and upazila office. |
Participation in ICT related training programs and advice about the program. | All the people | Maximum two days. | Officials engaged in related work at the head office, district office and upazila office. |
Getting service from computer and language education labs, complaints and suggestions in educational institutions and other places. | Government and non-government organizations and beneficiary people. | Maximum two days. | Related Institutions, Coordinators and Call Centers |
Provide government information to the public through update website. Any complaints or suggestions related to this. | All the people | Maximum two days. | Officials engaged in related work at the head office, district office and upazila office. |
Support for the people at the Union Digital Center. | Union Digital Center entrepreneur | Maximum two days. | Field Directorate and Call Center |
Planning and Implementation: Cabinet Division, A2I, BCC, DoICT and BASIS